Privacy Policy

1. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit the Site.

Information You Provide

When you fill out a contact or estimate request form on this Site, we collect the information you submit. This may include your name, phone number, email address, service address, and any details you share about your project. We use this information solely to respond to your inquiry and provide the services you requested.

Information Collected Automatically

When you visit this Site, our hosting provider and third-party analytics tools may automatically collect standard technical data, including your IP address, browser type, operating system, pages viewed, and the date and time of your visit. This information is used in aggregate to understand how people use the Site and to improve its performance. It is not used to personally identify individual visitors.

2. Cookies and Tracking Technologies

This Site may use cookies - small text files stored on your device - and similar tracking technologies. Cookies help the Site function correctly and allow analytics services to collect usage data.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Disabling cookies may affect how some parts of the Site function, but it will not prevent you from submitting a contact form or reaching us by phone.

3. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and service inquiries you submit through the Site.
• Contact you to schedule on-site visits or follow up on your project.
• Improve the content and usability of this Site based on aggregate usage data.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unsolicited marketing beyond follow-up communication related to your inquiry.

4. Third-Party Services

This Site may use third-party services that collect data on our behalf. These may include:

• Analytics providers (such as Google Analytics) that collect aggregate data about Site traffic and user behavior.
• Form hosting services that process contact and estimate submissions on this Site.
• Hosting and infrastructure providers that store and serve Site content.

Each third-party service operates under its own privacy policy and data practices. We take reasonable steps to work with reputable providers, but we are not responsible for their independent data handling practices.

5. Data Retention

We retain personal information submitted through contact forms for as long as necessary to fulfill the purpose for which it was collected - typically the duration of your project inquiry and any resulting business relationship. When information is no longer needed, we delete it or render it non-identifiable. Automatically collected analytics data is retained according to the policies of the third-party analytics service in use.

6. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information we hold, subject to any legal obligations we may have to retain it.
• Opt out of any future communications from us by replying to any email we send or by contacting us directly.

To exercise any of these rights, contact us at info@concretewestland.com. We will respond within a reasonable time and in accordance with applicable law.

7. Security

We take reasonable precautions to protect the information submitted through this Site. This includes working with hosting and form providers that use industry-standard security practices. However, no method of electronic transmission or storage is completely secure. If you have concerns about sending sensitive information online, please contact us by phone at (734) 391-1896.

8. Children's Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through this Site, please contact us at info@concretewestland.com and we will take steps to delete it.

9. External Links

This Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any update constitutes your acceptance of the revised policy.

11. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us: